Practical guides on lead tracking, marketing attribution, and turning website visitors into customers.
Original research
How many times people visit a website before they enquire
Published touchpoint figures range from 6 to 266. We tracked 1,160 real enquiries to see what actually happens.
Our July lead source statistics reversed as the tracked cohort broadened from 9 to 26 sites. Here's what changed, why, and the corrected numbers.
Four steps to a working lead source setup in under an hour: UTM links, form fields, call tracking, and a dashboard that ties it together.
Seven ways leads slip through between first contact and sale, and how small teams can close each gap without hiring anyone.
Tracking where a lead came from is only the first step. Learn how to route, qualify and respond to website enquiries without losing the context that made them convert.
Google Ads counts form loads and calls as conversions, not paying customers. How to see which ones actually turned into real leads.
Green dashboards and upward graphs while your client quietly shops for your replacement. Why most marketing reports mislead more than they inform.
Why 42.86% of clients are unsatisfied with agency reporting, the three questions every report needs to answer, and a minimal structure that works.
What the real research says about misattributed direct traffic, and the exact, adjustable formula behind our free attribution calculator.
Where Google and Meta say GTM, GA4 and Meta Pixel should live in your HTML, and the five ordinary events that quietly break tracking.
What each UTM parameter does, why case sensitivity fragments GA4 reports, and a naming convention that scales past one person.
Hitting conversion targets isn't the same as making money. How to find which Google Ads keywords actually turn a profit, not just volume.
Roughly 40% of small business marketing spend delivers nothing. What to track instead so you can tell which 40% before you spend it again.
Five attribution tools built for teams without a data analyst or a six-figure budget, for anyone under 50 people who just needs to know what's working.